Privacy Policy

Summary

• Fleet Comply is a business tool. Companies (our customers) control the fleet records they put into it. For those records, we act as their service provider.
• We do not sell personal information. We do not use it for advertising.
• We create anonymized, aggregated industry statistics that cannot identify any company or person. See Terms, Section 7.

1. Information we handle

• Account information: name, work email, company name, role, and sign-in details handled by our authentication provider.
• Fleet records customers enter:
  • vehicles (unit numbers, VINs, plates);
  • locations;
  • drivers, including names, contact details, driver's license numbers and expiration dates, and medical examiner certificate details;
  • uploaded documents.
• Usage and device information:
  • activity logs, the IP address and browser recorded when you accept these terms, and diagnostics;
  • cookies needed to keep you signed in.
• Billing information: handled by our payment processor. We do not store full card numbers.

2. How we use it

• To provide the service: tracking requirements, sending reminders and escalations, and AI document scanning.
• To secure the service, prevent abuse (for example, of free trials), and support customers.
• To bill paid plans and to meet legal obligations.
• To improve the service.
• To create Aggregated Data, as described below. This means de-identified statistics, never personal information.

3. Aggregated and de-identified data

We combine high-level facts across many customers into industry benchmarks, for example fleet size, vehicle mix, number of drivers and industry.

• These statistics never include documents, document contents or company names. They never include personal information such as names, contact details or license numbers.
• We publish a figure only when it combines at least 10 companies.
• We commit to keep this data de-identified and not to attempt to re-identify anyone. Anyone who receives it is contractually required to do the same.

4. Service providers

We share information only with providers that help us run Fleet Comply, under contracts that limit their use of it to that purpose:

• hosting and databases (Vercel, Supabase, Amazon Web Services);
• sign-in (WorkOS);
• document scanning and AI extraction (Google Cloud, Amazon Web Services, Mistral);
• email delivery (Resend);
• background jobs (Trigger.dev);
• payments (Stripe).

We may also disclose information when required by law, or as part of a merger or sale of the business.

5. Retention

We keep customer records while the customer's account is active. After it closes, the customer can request an export for 30 days, and we then delete the records, except where the law requires us to keep them, and copies in backups that expire on a schedule. Terms acceptance records are kept as long as needed to show agreement.

6. Security

We protect information with access controls, encryption in transit, and per-company data separation enforced by the database. We also limit which staff and providers can access it. No system is perfectly secure, and we will notify affected customers of security incidents as the law requires.

7. Your choices and rights

Depending on where you live (for example California), you may have rights to know about, access, correct or delete your personal information, and to not be discriminated against for using them.

• Drivers and employees: your employer controls your records in Fleet Comply, so please contact them first. We will help them respond.
• Account holders: contact us at the address below.

8. Children

Fleet Comply is for businesses and is not directed to children under 16.

9. Changes

We will post updates here. For material changes, we will notify account holders and ask them to agree again in the app. We will not apply material changes to information collected earlier without consent.

10. Contact

Fleet Comply, LLC. Privacy questions: legal@getfleetcomply.com.